The Hospitality Excellence Award is presented to a company or organization which demonstrates a commitment to excellence in the areas of hospitality & tourism. This award recognizes true excellence by those who truly embrace going above and beyond.

Providing extraordinary customer service and experiences the recipient makes visitors and locals alike feel like they are the number one priority during their visit.

The Non-Profit Organization of the Year Award recognizes a non government organization, society or charity that is a not for profit dedicated to making a difference within the sphere of their stated goals and objectives.

The recipient has an outstanding record of achievement and meets the highest ethical standards of the non-profit community. The recipient shows a high level of care and concern for the community.

The Professional Services Excellence Award honours a company or professional that provides services to individuals, groups or businesses.

The recipient demonstrates an adherence to the highest quality service and support for their customers. Adhering to the exemplary professional standards the recipient demonstrates excellence and is a recognized leader in their professional service industry sector.

The Retail Excellence Award recognizes a business that has demonstrated outstanding achievement in the retail sector. The award recognizes success, innovation, and ethics in business practices.

The recipient is a retail leader with a consistent record of accomplishment, innovative business processes, an astute business acumen and overall success. The recipient shows evidence of success that is outstanding for the size of their operation.

Inclusive Employer of The Year Award goes to a business that is a practicing inclusive employer. From policies and procedures to diversity initiatives this business demonstrates a commitment to identifying and employing diverse individuals and engaging them in an inclusive workplace.

An employer that looks beyond traditional recruitment and retention strategies in order to support the development of their staff.

The Business to Business Excellence Award recognizes excellence in the business to business service industry. Working with other businesses, and recognizing their needs, the recipient demonstrates a consistent adherence to the highest quality service and support for their clients.

The recipient has demonstrably optimized business processes to drive higher levels of operational performance, customer satisfaction and loyalty.

The Customer Service Excellence Award will be presented tonight to a Cranbrook company that embraces the concept that outstanding customer service is critical to the success of their business.

The recipient’s business is dedicated to continually striving to exceed customer expectations. They have an ingrained culture through all levels of their organization built around the customer experience.

The Age Friendly Business Award is presented to a business with dedicated commitment and business practices that best serve older adults in Cranbrook. Criteria includes accessibility, customer comfort and communication.

The Business of the Year, 1-15 employees Award will be presented to a business that has been established in Cranbrook for more than three years. This well-rounded recipient is regarded as an industry leader with a strong reputation for their business successes.

The recipient demonstrates a high degree of professionalism and performance in key measures of business. The recipient’s business shows a substantiated business history exhibiting sustainable growth over numerous business cycles.

The Business of the Year, 16 + Employees Award will be presented to a Cranbrook business that has been established for more than three years. The well-rounded recipient is regarded as an industry leader with a strong reputation for their business success.

The recipient demonstrates a high degree of professionalism and performance in key measures of business. The recipient business shows a substantiated business history exhibiting sustainable growth over numerous business cycles.

The New Business of the Year is awarded to a business established in the last 3 years that is considered a rising leader in their sector. The recipient has demonstrated outstanding sustainable business practices, is financially sustainable and potentially scalable.

The business is being managed with a robust planning process and is able to materially differentiate itself from its competition.

The Young Entrepreneur of the Year Award recognizes an outstanding entrepreneur, age 40 and under, that has distinguished themselves by building their own business or as part of the decision making management team of an existing business.

This award pays tribute to an outstanding young entrepreneur who has distinguished themselves not only by their success in business, but also by their creativity, innovative spirit, and community involvement.

The Business Person of the Year Award goes to an individual displaying outstanding leadership and vision in the Cranbrook business community. The recipient’s business has been operating for at least five years and has succeeded through innovation, risk taking and a commitment to the community.

The recipient serves as a positive role model and mentor for other business people and exemplifies community leadership and dedication.